Microsoft is Out of Touch

It’s become clear that Microsoft is focusing more on its products than its customers. Where is their research into how humans relate to touch? Steve Jobs said explicitly that Apple found in its research that users disliked touch screens over the long term. They tired of holding their hands up all the time. Microsoft should have seen this coming.

(Full disclosure: I wrote this post on an iPad.)

Microsoft’s bet on touch PCs fails to pay off | Computerworld